IMPERIAL HEALTH SOLUTIONS

24/7 Medical Assistance in Crete

Local expertise. International standards. Complete coordination.

Imperial Health Solutions provides 24/7 medical assistance and case coordination throughout Crete, supporting international insurance companies, assistance organisations and international travellers.

From the first call to medical care, transportation, hospital coordination or repatriation, our team coordinates every stage of the case.

Medical case coordination timeline: contact, assess, coordinate, manage, follow up

24/7 Availability

Crete-Wide Coverage

International Partner Support

Medical Repatriation

Imperial Health Solutions as one point of contact between patient, insurers, healthcare providers and medical transport

WHO WE ARE

Your Medical Assistance Partner in Crete

Imperial Health Solutions is a medical assistance and case coordination company based in Crete, Greece, providing support 24 hours a day, 7 days a week.

We act as a single point of coordination between international patients, insurance and assistance companies, healthcare providers and medical transportation services.

Our local knowledge of Crete and its healthcare infrastructure allows us to coordinate each case efficiently, from initial medical assistance through treatment, follow-up, transportation and, when required, medical repatriation.

One local partner. One point of contact. Complete medical coordination.

OUR SERVICES

Complete Medical Assistance Solutions in Crete

Reliable medical coordination anywhere in Crete. From doctor and specialist coordination to diagnostics, hospital care and medically required transportation, our team identifies and coordinates the appropriate medical solution for each case.

One call. Immediate assistance. 24/7. Our operations team provides a single point of contact for assistance requests, provider communication and ongoing case follow-up.

Seamless coordination from bedside to destination. We coordinate air ambulance missions and medical repatriation according to the patient’s medical condition, destination and operational requirements.

Quality medical care with effective cost management. We support international insurance and assistance companies through local provider knowledge, medical cost review and active case coordination.

HOW IT WORKS

One Case. One Team. Complete Coordination.

01

CONTACT

A patient, insurer or assistance company contacts Imperial.

02

ASSESS

Our operations team reviews the medical and operational requirements of the case.

03

COORDINATE

We identify and coordinate the appropriate available healthcare provider or medical solution.

04

MANAGE

Our team maintains communication between the patient, healthcare provider and international partner.

05

FOLLOW UP

We follow the case through treatment, discharge, medically required transportation or repatriation as required.

CRETE-WIDE COVERAGE

Medical Assistance Across Crete

From major cities and tourist destinations to more remote areas of the island, Imperial Health Solutions coordinates medical assistance throughout Crete.

Our local knowledge helps us identify the appropriate available medical solution according to the patient’s location, medical requirements and the capabilities of healthcare providers in the area.

One island. One trusted assistance team. 24/7.

Map of Crete showing medical assistance coverage in Chania, Rethymno, Heraklion and Lassithi

FOR INTERNATIONAL ASSISTANCE COMPANIES

Your Local Assistance Desk in Crete

Managing a medical case remotely requires reliable information, rapid communication and trusted local coordination. Imperial Health Solutions acts as an operational point of contact in Crete, helping coordinate medical providers, treatment pathways, case updates, cost management and repatriation requirements.

24/7 Response

Local Expertise

Crete-Wide Coordination

Case Follow-Up

Cost Management

Repatriation Support

WHY IMPERIAL

Why International Partners Choose Imperial

Local Knowledge

In-depth knowledge of Crete, its geography and local healthcare environment.

24/7 Availability

Our operations team is available around the clock to receive and coordinate assistance requests.

Complete Coordination

One point of contact connecting the patient, healthcare provider and international partner.

International Approach

Services designed around the operational requirements of international insurance and assistance organisations.

Responsive Communication

Clear and timely communication throughout the progression of each case.

Cost Awareness

Local knowledge and active case coordination to support appropriate medical care and effective cost management.

Need Medical Assistance in Crete?

Our operations team is available 24 hours a day, 7 days a week.

For international insurance and assistance companies: operations@imperial-solutions.com