ABOUT US

Local Expertise. International Assistance.

Imperial Health Solutions is a Crete-based medical assistance company providing 24/7 support to international travellers and professional partners.

Our mission is to make medical assistance in Crete simpler, faster and more transparent by providing one reliable point of coordination between patients, healthcare providers and international organisations.

Imperial Health Solutions as one point of contact between patient, insurers, healthcare providers and medical transport

OUR MISSION

Our Mission

To deliver responsive, professional and cost-conscious medical assistance through local expertise, reliable coordination and international service standards.

OUR APPROACH

Our Approach

Local Expertise. Fast Response. Clear Communication. Complete Coordination.

HOW WE WORK

Four Principles Behind Every Case

Local Expertise

In-depth knowledge of Crete, its geography and local healthcare environment.

Fast Response

Our operations team is available around the clock to receive and coordinate assistance requests.

Clear Communication

Clear and timely communication throughout the progression of each case.

Complete Coordination

One point of contact connecting the patient, healthcare provider and international partner.

BASED IN CRETE

Crete-Based. Crete-Wide.

Our operations are based in Hersonissos, Heraklion, and we coordinate medical assistance across the whole island — from major cities and tourist destinations to more remote areas.

Map of Crete showing medical assistance coverage in Chania, Rethymno, Heraklion and Lassithi

Need Medical Assistance in Crete?

Our operations team is available 24 hours a day, 7 days a week.

For international insurance and assistance companies: operations@imperial-solutions.com