OUR NETWORK
Our Medical Provider Network in Crete
At Imperial Health Solutions, reliable medical assistance begins with access to the right healthcare provider.
We maintain a carefully selected network of medical professionals, healthcare facilities, diagnostic centres and medical transportation providers across Crete, enabling our assistance team to coordinate appropriate medical care according to each patient’s condition, location and individual requirements.
A TRUSTED NETWORK
A Trusted Medical Provider Network Across Crete
Our role goes beyond providing contact details or making referrals. Through our 24/7 Call Center, we coordinate cases between patients, healthcare providers and international insurance and assistance companies, helping ensure clear communication and continuity throughout the assistance process.
Local Knowledge. Reliable Providers. Complete Coordination.
CORE PILLARS
Core Pillars of Our Medical Network
Hospitals & Clinics
Access to appropriate private and public healthcare facilities across Crete according to the requirements of each medical case.
Doctors & Medical Specialists
Coordination with general practitioners and specialist physicians covering a broad range of medical specialties.
Diagnostic & Imaging Centres
Access to laboratory testing, radiology and advanced diagnostic examinations when medically required.
Medical Transport & Repatriation Providers
Coordination with appropriate medical transportation and air medical providers when a patient’s condition requires specialised transfer or repatriation.
FOR INSURANCE & ASSISTANCE COMPANIES
Your Local Medical Assistance Partner in Crete
For international insurance and assistance companies, having a reliable local partner is essential when managing medical cases from abroad.
Imperial Health Solutions provides direct access to a local medical provider network supported by our 24/7 Call Center and assistance team.
We act as a central point of coordination between the international partner and the local healthcare provider, supporting efficient case handling, clear communication and appropriate medical pathways.
One local contact. One medical network. Complete coordination across Crete.
- Medical provider identification and coordination
- Case opening and ongoing follow-up
- Communication with treating healthcare providers
- Medical documentation coordination
- Hospital and specialist coordination
- Cost containment and invoice review
- Medical transportation and repatriation coordination
- Case updates for international assistance partners
NETWORK QUALITY & PROVIDER MANAGEMENT
More Than a List of Providers
Our network is designed to function as an active medical assistance network rather than simply a directory of healthcare providers.
Imperial Health Solutions works to coordinate each case with an appropriate provider based on the medical and operational requirements involved.
A network is only as effective as the coordination behind it.
Quality of Care
Working with healthcare professionals and facilities capable of providing the required medical services.
Availability & Response
Identifying appropriate available solutions according to the urgency and location of each case.
Communication
Maintaining clear communication between healthcare providers and international assistance partners.
Cost Awareness
Supporting appropriate provider selection and medical cost management.
Case Continuity
Following the progression of the case from the initial assistance request through treatment and completion.
COST CONTROL WITHIN THE NETWORK
Local Network. Better Cost Visibility.
Local knowledge of healthcare providers and medical costs is an important part of effective international medical assistance.
Through active case coordination and provider communication, Imperial Health Solutions supports insurance and assistance companies in maintaining greater visibility over medical treatment and associated costs.
Depending on the requirements of the case, this may include provider selection, treatment coordination, invoice review, cost verification and communication regarding proposed medical services.
PROFESSIONAL STANDARDS & CONFIDENTIALITY
Professional Standards & Confidentiality
Professionalism, confidentiality and responsible case management are fundamental to the way Imperial Health Solutions operates.
Clear Documentation
Responsible Communication
Data Confidentiality
Case Traceability
Transparent Coordination
When working with international partners, we aim to provide consistent communication and clearly documented case progression from initial request through case completion.
Need Medical Assistance in Crete?
Access our local medical network through one point of contact.
24 hours a day. 7 days a week. Across Crete.
For international insurance and assistance companies: operations@imperial-solutions.com